1. Definitions
1.1 In these Terms and Conditions, unless the context otherwise requires: (a) “Event” means the European Magic History Conference – London 2027, comprising lectures, meals, theatrical performances, and any associated activities organised by the Organiser; (b) “Organiser” means the entity responsible for the administration, management, and delivery of the Event; (c) “Ticket” means any pass, admission document, or digital credential permitting entry to the Event or any part thereof; (d) “Ticket Holder” means the individual who has purchased, or to whom has been lawfully transferred, a Ticket; (e) “Venue” means any location at which any part of the Event is held; (f) “Transferee” means any individual proposed to receive a transferred Ticket.
1.2 All decisions, interpretations, and determinations made by the Organiser in relation to these Terms and Conditions shall be final and shall be exercised at the Organiser’s sole discretion.
2. Sale of Tickets
2.1 By purchasing a Ticket, the Ticket Holder enters into a binding agreement with the Organiser and agrees to comply fully with these Terms and Conditions.
2.2 Tickets are sold subject to availability and may not be resold for commercial gain unless expressly authorised in writing by the Organiser.
2.3 The Organiser reserves the right to refuse admission or revoke a Ticket without refund where the Ticket Holder breaches these Terms and Conditions or engages in conduct deemed inappropriate, unsafe, or disruptive.
3. Attendance and Conduct
3.1 The Ticket Holder is responsible for making their own travel arrangements to and between all Venues. The Organiser shall bear no responsibility for transport, accommodation, or any associated costs unless otherwise expressly stated.
3.2 The Ticket Holder shall comply with all instructions reasonably issued by the Organiser, Venue staff, security personnel, and any authorised representatives. Failure to comply may result in removal from the Event without refund.
3.3 The Ticket Holder shall conduct themselves in a manner that does not endanger, inconvenience, or disrupt other attendees, performers, speakers, or staff. The Organiser reserves the right to remove any Ticket Holder whose behaviour is deemed unacceptable.
3.4 The Organiser shall not be liable for any loss, damage, injury, or inconvenience arising from the Ticket Holder’s failure to follow instructions or comply with Venue policies.
4. Event Content and Changes
4.1 The Organiser reserves the right to make alterations to the Event programme, including changes to speakers, performers, schedules, Venues, or catering arrangements, where reasonably necessary.
4.2 Such changes shall not entitle the Ticket Holder to a refund unless otherwise stated in Clause 5.
4.3 The Organiser shall not be liable for any perceived reduction in value or enjoyment resulting from programme changes.
5. Refunds
5.1 Refunds shall be issued strictly in accordance with the schedule set out in Clause 5.2, and entitlement to a refund shall be determined solely by the date on which the Organiser receives a valid written request from the Ticket Holder.
5.2 The applicable refund schedule is as follows: (a) Requests received on or before 1 January 2027: refund of one hundred per cent (100%) of the Ticket price, less the administrative fee referred to in Clause 5.3; (b) Requests received on or before 1 June 2027: refund of fifty per cent (50%) of the Ticket price, less the administrative fee referred to in Clause 5.3; (c) Requests received on or before 31 July 2027: refund of twenty‑five per cent (25%) of the Ticket price, less the administrative fee referred to in Clause 5.3; (d) No refunds shall be granted for requests received on or after 1 August 2027, irrespective of the circumstances preventing attendance.
5.3 All refunds authorised under these Terms and Conditions shall be subject to a non‑refundable administrative fee equal to ten per cent (10%) of the Ticket price, applied to offset bank, credit‑card, and payment‑processing charges incurred by the Organiser. The administrative fee shall not be waived, save where the Organiser determines otherwise at its sole discretion.
6. Ticket Transfers
6.1 A Ticket may be transferred to a Transferee only where the Organiser has granted prior written approval for such transfer.
6.2 The Ticket Holder shall submit a formal request for transfer, providing all information reasonably required by the Organiser to verify the identity of the proposed Transferee.
6.3 The Organiser reserves the right, at its sole discretion, to approve or decline any transfer request. All transfer enquiries shall be directed to (PLACEHOLDER).
7. Liability
7.1 The Ticket Holder attends the Event at their own risk. The Organiser shall not be liable for any loss, damage, injury, or expense sustained by the Ticket Holder except where such liability cannot lawfully be excluded.
7.2 The Organiser shall not be responsible for the actions or omissions of third parties, including Venue operators, caterers, performers, speakers, or other attendees.
7.3 Nothing in these Terms and Conditions shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
8. Entire Agreement
8.1 These Terms and Conditions constitute the entire agreement between the Ticket Holder and the Organiser in respect of Ticket sales, attendance, refunds, transfers, and all related matters.
8.2 No verbal representations, assurances, or informal communications shall operate to amend, vary, or supersede these Terms and Conditions.
8.3 All matters arising under or in connection with these Terms and Conditions shall be determined at the sole discretion of the Organiser, whose decisions shall be final.